Case Management

This subject will prepare you for working within the human services. It will provide an overview of the human services as a whole and of some of the theoretical approaches that may guide practice. This subject will include a focus on case management and the many roles that case managers, counsellors and people helpers may take within the human services and counselling practice. Reflective Practice will be discussed throughout the course schedule to aid you in becoming familiar with the processes and theories that underpin good practice.

Quick Info

Currently offered by Alphacrucis: Yes
Course code: SSC111
Credit points: 10
Subject coordinator: Elizabeth Skinner

Prerequisites

The following subject may be completed as a pre-requisite or co-requisite:

SSC110 - Psychology of Emotion and Wellbeing

Awards offering Case Management

This unit is offered as a part of the following awards:

Unit Content

Outcomes

Describe the case management process and its function within the human services;
Examine the various roles people helpers may take in the delivery of care in human services;
Demonstrate knowledge of the theoretical underpinnings and conceptual approaches to case management;
Identify appropriate service approaches to various client situations and demonstrate a reflective practice.

Subject Content

The generalist human service approach to practice
The case management approach and frameworks
Case management responses to common presenting problems or community issues
Case studies around the case management framework and its usefulness within the human service sector
Self-reflective practice and professional development and the usefulness of these tools within the human services
Research into the many roles that professionals may have within the human services such as advocate, broker, facilitator, mediator
The definition and theoretical underpinnings of human services
An overview of Australian, and particularly the local, human service system/agencies
The purpose of the human services
Where counsellors, chaplains and social workers may fit within the human services

This course may be offered in the following formats

Onsite (face-to-face)
Online (eLearning)
Intensives
Extensives

Please consult your course prospectus or enquire about how and when this course will be offered next at Alphacrucis University College.

Assessment Methods

Minor Essay (30%)
Major Essay (40%)
Case Study and Reflective Practice (30%)

Prescribed Text

Gursansky, D., Kennedy, R., & Camilleri, P. (2012) The practice of case management: effective strategies for positive outcomes. Sydney, NSW: Allen & Unwin.

Please consult your instructor before purchasing any textbooks